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​FAQs
Frequently asked questions
General
Shipping
Can you make a different size?
Yes, absolutely!
Simply choose the "custom size" option or you're welcome to email mapleandmeg@gmail.com with your requirements including neck measurements and we will be in touch.
How do I wash my bandana?
Hand wash or on the delicate washing machine cycle.
Wrinkles? Simply iron as you would your favourite clothing.
DO NOT iron personalisation as the vinyl will melt.
Can I put a funny saying on my bandana?
Yes, we can customise to your liking.
Let your imagination go wild!
How do I fasten your bandanas?
We offer three styles of bandanas for your pets:
Tie-Up: This style can be easily placed around your pet's neck and tied in a knot. It can also be effortlessly slipped over their head, without needing to untie it.
Stretch Band: Designed with an elastic stretch band at the back, this bandana can be smoothly slipped over the head, similar to a scrunchie.
Metal Magnetic Clasp: This option provides a quick and easy fastening and removal process, designed for decorative wear.
Please check each product description to ensure you choose the right one for your pet.
I purchased the wrong size. Can I return it?
Yes, providing it does not have any personalisation and is in the same condition as it was received.
Please email mapleandmeg@gmail.com for more information.
Why is there a hole in the denim?
Due to the nature of upcycled denim and the handmade process, variations in color, texture, wear, holes, and fraying may occur—adding charm without defects.
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