Shipping & Returns

Shipping

We ship Australia wide

Standard shipping $10

Express shipping $14

Free shipping on orders over $70

Free Geelong delivery

Ready Made Orders: 3 - 5 working days (this does not include shipping)

Custom Orders (Design with Me/Maples Choice): Please allow 5 - 10 working days for items to be made. (this does not include shipping time)

*PLEASE ALLOW EXTRA DAYS FOR ITEMS TO BE MADE DURING HOLIDAYS/ CHRISTMAS*

We do not accept any responsibility for delayed shipping & do not provide a refund if items are delayed during shipping.

We do not accept any liability if items are lost or damaged in transit.

Australia post time frames vary, please check your postcode for estimated delivery times.

https://auspost.com.au/business/shipping/delivery-speeds-and-coverage

Return & Exchange

Please email mapleandmeg@gmail.com or DM on socials to discuss any issues or concerns with your order.

We do accept size exchanges (non personalised items) within 14 days providing the item is in the same condition as it was sent. You will also need the receipt or proof of purchase.

The item must be received & inspected by us before a replacement is posted.

Please note items cannot be returned if they have been personalised.